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Hope House Surgery
The Street, Radstock, Bath BA3 3PL
Tel: 01761 432121
Fax: 01761 420193

During October we had 263 missed appointments - that is equivalent to 2 and a half days a week of GP appointments! Please ensure you cancel your appointment if you are unable to attend so we can offer it to another patient.

Booking an Appointment


Our aim is for patients to be seen by a health care professional within 24 hours, or by a GP within 48 hours.



Reception is open for making appointments and for general inquiries by telephoning 01761 432121   Monday-Friday 8am-6pm.

 

One Appointment one problem - Please help our clinicians to run on time by booking a double appointment if you have more than one problem to discuss or feel your problem is too complex to be dealt with in a 10 minute appointment.

 

In addition to routine appointments, which can usually be booked at least two weeks in advance, we also offer the following types of appointments:

 

Same Day Appointments (Triage)

All requests for a same day appointment or advice will now be dealt with by our triage system. A receptionist will ask for a brief description of the problem and then a doctor or nurse will call you back to assess,offer advice or book an appointment for you to visit the surgery if necessary.

 

Early Morning Appointments
Appointments are available with a nurse or doctor from 7.30am on Wednesday & Friday mornings to make it easier for patients with day-time commitments to get to the surgery at a time convenient to them. These appointments can be booked in advance - Please contact reception.

 

Telephone Appointments

If you have a problem for which you would like advice that you feel can be dealt with over the telephone,you can book a telephone consultation with a doctor.

 
Your doctor or nurse may offer to phone you with test results to save you having to come to the surgery or if you have seen a doctor or nurse with a problem, they may offer to make a follow up telephone call to save you having to come to the surgery.

 

Please note: Friday afternoon surgeries are for urgent problems only.

 

Book Your Appointment Online

If you have registered* for our online services you can book a 10 minute routine GP appointment by clicking below. (Please note if you require a double appointment or a Smear test you will need to telephone reception)

 

*If you have not yet registered but would like to be able to use this facility please complete this form and return it to reception Online Access Application Form

 


 

 

 

 

 

 

Hope House Surgery and all its staff adhere to the Data Protection Act of 1998.  



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